Privacy Policy

We may collect personal information when you:

• Fill out a contact form

• Request a quote

• Call or email us

• Use our services

This might include your name, phone number, email address, physical address, and details related to plumbing work needed.

We also collect basic website data like your IP address, browser type, and how you use our site (via cookies or analytics tools), to help improve our site and services.

We use your information to:

• Respond to enquiries and provide quotes

• Book and manage jobs

• Communicate with you about our services

• Improve our website and customer experience

• Comply with legal obligations

Your information is stored securely, and we take reasonable steps to protect it from loss, misuse, or unauthorised access. Only authorised staff can access your personal information.

We don’t sell your personal information. We may share it with trusted third-party providers (like booking systems or subcontractors) only if necessary to carry out our services. We ensure they handle your information securely.

Under the New Zealand Privacy Act, you have the right to:

• Access the personal information we hold about you

• Ask us to correct any information that’s wrong or out of date

If you’d like to do either, just get in touch with us.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Agua Plumbing & Gas New Zealand
agua.png.nz@gmail.com
+64 027 267 2349